Frequently Asked Questions about Alternative Dispute Resolution (ADR)

ADR refers to processes such as arbitration, mediation, and negotiation that help resolve disputes without going to court.

While traditional litigation involves taking disputes to court and can be lengthy and costly, ADR is a less formal and more streamlined process.

Key benefits include:

• Speed: Resolutions can occur in weeks rather than months or years.
• Cost-Effective: Typically involves lower fees and expenses.
• Confidentiality: Proceedings are private, protecting sensitive information.
• Control: Consumers have more say in the process and the selection of mediators or arbitrators.
• Relationship Preservation: ADR fosters collaboration and can maintain relationships among parties.

ADR can effectively handle a wide range of disputes, including consumer complaints, contract disputes, employment matters, landlord-tenant issues, and many other civil matters.

Yes, the outcome of arbitration cases can be binding. Mediation agreements can also be formalized into legally enforceable contracts, ensuring that both parties adhere to the agreed-upon terms.

Contact our consumer protection group, and we can help you assess your situation and guide you through the ADR process. We’re here to support you every step of the way!